Most blogs are Blah Blogs filled with Blogwash. It’s stunning how few blogs offer value to their readers. However, I’ve just found a blog that I’m checking almost every hour. Would you like to have a blog like that? Read the rest of this entry »

335 Ways to Make Your Professional Services Business Succeed
April 2, 2007I’m sorry, but when an author quotes both Yoda and Yogi, they have me. And, when they quote from books I already admire, they keep me reading. Then, if they don’t apologize for being themselves, they end up captivating me. Suzi Pomerantz does all of these things in Seal the Deal!: The Essential Mindsets for Growing Your Professional Services Business
Read the rest of this entry »

1 Good Lead Generation Reason Why Video is the Next Big Thing
March 28, 2007It’s becoming more and more difficult to find new customers. The floor of the Google Adwords exchange is filled with hordes of screaming bidders. Email pitches are regularly thrown into your customers’ spam detectors. And, web site optimization seems only to optimize the optimizers’ pocketbook, not yours.
Read the rest of this entry »

How to Find Exactly What You Need from a Corporate Web Site in Seconds
March 23, 2007It’s standard advice for sales people. Before you make that cold call (warm call or referral follow-up call – or even go to that initial meeting) surf the company’s web site for the information you need. You know you should, but who really has the time?
Read the rest of this entry »

Re-Inventing the Customer Service Experience
March 12, 2007About a year ago at 6 AM in the morning I shot an email off to the service rep that had processed my order at one of those low-cost online companies. Worth a try, I figured. Before 6:30 AM my phone rang. “Who calls me at this hour of the morning?” I wondered. It was Len from GoDaddy.com. Read the rest of this entry »

Who Cares About Sirius and XM Radio?
February 26, 2007Last week, Sirius and XM Radio announced they are going to merge into one satellite radio company. A couple months back The Florida Times-Union published a story about yet another “oldies” radio station going down the tube.

Employees are Squandering Your Company’s Time and it’s Your Fault
February 16, 2007It comes down to this. You’re wasting your company’s time. Your employees are wasting your time. Your senior staff is wasting your time. Indeed, new studies show that employees are squandering vast amounts of time because they lack the training to find and retrieve information effectively. Read the rest of this entry »

Propositioning the CEO
February 2, 2007Chief Executive Officers don’t know diddly about Internet search and “Information Intelligence.” Senior executives also lack these skills, as do their administrative assistants. Read the rest of this entry »

Arsons of Ideas – Saving Downtowns with the Fred Factor
January 21, 2007“Timothy Bishop doesn’t go out and rebuild downtowns. He is an arson who lights fires in the hearts and minds of downtown citizens.” – Pug Ostling Read the rest of this entry »

Searching for the Sale – by guest writer Derrick Moe
January 11, 2007
Derrick Moe is a Managing Partner of Select Metrix, a process-based hiring firm located in Minneapolis, MN that specializes in sales selection services using an array of approach & assessment techniques to find the strongest salesperson.
There is a part of sales that is now extinct and it is this – the cold call to an executive that contains this question, “What is it your company does?” That question spells doom for the salesperson. Executives today expect salespeople to have an understanding of their business, their market and, at times, even their company-specific challenges.
They expect the salesperson to be well-informed. Read the rest of this entry »
